Categories: Business management, Operation management, Others
Page- 79
File – Word
INDEX
ABSTRACT. 5
CHAPTER-1. 6
INTRODUCTION.. 6
ASPECTS OF TQM… 9
WHAT IS QUALITY?. 17
CHAPTER-2. 25
OBJECTIVES. 25
CHAPTER-3. 27
INDUSTRY PROFILE. 27
INDUSTRY PROFILE. 28
CHAPTER-4. 31
FECTOR EFFECTNG EMPLOYEE”S COMMITMENT. 31
FACTOR AFFECTED THE COMMITMENT OF THE EMPLOYEES. 32
OPERATIONALISATION OF THE CONCEPT. 33
CHAPTER-5. 41
QUALITY MANAGEMENT. 41
QUALITY MANAGEMENT. 42
HISTORY OF QUALITY MANAGEMENT. 44
CHAPTER-6. 46
TOOLS & TECHNIQUES. 46
CHAPTER-7. 60
METHODOLOGY. 60
RESEARCH METHODOLOGY. 65
CHAPTER-8. 72
LIMITATION.. 72
CHAPTER-9. 74
CONCLUSION.. 74
CHAPTER-10. 76
RECOMMENDATIONS. 76
CHAPTER-11. 78
REFERENCES. 78
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